Are Your Digital Platforms Wasting Your Customers’ Time?
Instead of just responding to requests, anticipate people’s needs…Source
Digital
Web3 and the transition toward true digital ownershipÂ
Web3 will reshape our relationship with the internet. Netizens will own their digital assets in a more equitable digital environment…Source
Digital accessibility: What to do when the data says you don’t exist
While data is known to have plenty of positives, it can create problems too — not least as a source of inequality that fails those with disabilities and also your business decision-making…Source